Terms & Condition

Welcome to HAK Consultancy Services. These Terms & Condition govern your use of our ecommerce store and related services. By accessing our website or placing an order, you agree to these terms. If you do not agree, please do not use the website.

These terms are provided as general business policy content for our store in Pakistan and may be updated from time to time. For case-specific help, please contact support at [email protected].

Website Use

You agree to use this website only for lawful purposes and in a manner that does not misuse the website, interfere with its operation, or affect other users. You must not attempt unauthorized access to any part of the website, servers, or connected systems.

We may suspend, restrict, or terminate access to the website if we believe a user has violated these terms or used the website in an improper way.

Products and Services

HAK Consultancy Services aims to present product and service information as accurately as possible. However, descriptions, availability, images, specifications, and related details may change without notice and may sometimes contain minor errors or omissions.

We reserve the right to limit quantities, discontinue products, or refuse service where necessary.

Pricing

All prices displayed on the website are subject to change without notice. While we try to ensure pricing is accurate, errors may occur. If a pricing error is discovered after an order is placed, we may contact you with the correct information and provide the option to confirm or cancel the order.

Applicable taxes, fees, delivery charges, or other charges may be added during checkout where relevant.

Orders

Placing an order does not automatically mean the order is accepted. Orders are subject to review, product availability, payment verification, and delivery feasibility. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud, pricing mistakes, stock issues, or incomplete information.

If an order is canceled after payment, any eligible refund will be processed according to our Refund & Return Policy.

Payments

Customers must provide complete and accurate payment and billing details. Payments must be made using approved methods available on the website. Orders may be delayed or canceled if payment is declined, reversed, or cannot be verified.

We do not store full payment card details on our website unless specifically stated by the payment provider arrangement. Payment handling may involve third-party processors.

Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed unless clearly stated otherwise. Delays may happen due to courier issues, weather, stock availability, public holidays, address problems, or other operational reasons.

Customers are responsible for providing the correct shipping information. We are not responsible for losses or delays caused by inaccurate or incomplete delivery details provided by the customer.

Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for activities that occur under your account. Please notify us promptly if you believe your account has been accessed without permission.

We may suspend or close accounts that contain false information, are used improperly, or create risk to our business or other users.

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our Refund & Return Policy. Eligibility may depend on the condition of the item, timing of the request, proof of purchase, and the reason for return.

Intellectual Property

All content on this website, including text, logos, graphics, images, and website materials, is owned by or used with permission by HAK Consultancy Services. You may not copy, reproduce, distribute, or use website content for commercial purposes without prior permission.

Limitation of Liability

To the maximum extent permitted by applicable law, HAK Consultancy Services is not liable for indirect, incidental, special, or consequential loss arising from use of the website, purchase of products, delays, interruptions, pricing errors, technical issues, or third-party service failures.

Our total liability for a specific order or claim will generally be limited to the amount paid for the relevant product or service, unless otherwise required by law.

Third-Party Services

Some parts of the shopping experience may rely on third-party service providers such as payment processors, delivery partners, or technical service providers. We are not responsible for independent actions, policies, or downtime of such third parties, though we will try to assist where possible.

Changes to Terms

We may update these Terms & Condition at any time by posting the revised version on the website. Continued use of the website after changes are posted means you accept the updated terms.

Contact

If you have any questions about these terms or need help with a specific order or issue, please contact HAK Consultancy Services at [email protected]. Customers should contact support for case-specific help.